Email reset password


#1

I have a problem with reset passwords for users.

When you click the URL link, doesn’t charge anything.

Thanks.


#2

Hi Ruben. Are you referring to this error message?

No security question found or email confirmation available for this user. Please contact your administrator.

#3

I solved all jet. Thanks


#4

Hey @Ruben_Escobar, since you posted this in the public forum, could you post your solution also so that the community may benefit? Cheers!


#5

Yeah sorry!

I go to config menu and then go to password reset and select the email service for password reset and select an email template.


#6

#7

Hi, I am facing the same issue in 2017

500 “No security question found or email confirmation available for this user. Please contact your administrator.”

I have created a new service Amazon SES, the service work when I test the same from API docs.
But I am not able to choose this as a service in user services config, it is not getting listed in the drop down list.

Please help!!

Thanks
Saurabh