# About the Product Support category

**URL:** <https://community.dreamfactory.com/t/about-the-product-support-category/63>\
**Category:** Product Support\
**Created:** [May 20, 2014, 11:05pm UTC](https://community.dreamfactory.com/t/about-the-product-support-category/63 "2014-05-20T23:05:47Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![benbusse](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.dreamfactory.com/benbusse/32/4_2.png) [@benbusse](https://community.dreamfactory.com/u/benbusse)\
**Post date:** [May 20, 2014, 11:05pm UTC](https://community.dreamfactory.com/t/about-the-product-support-category/63/1 "2014-05-20T23:05:47Z")

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This category covers product support options beyond the free community forum. [DreamFactory](https://www.dreamfactory.com) is free and open source, but you may want to purchase monthly product support for production deployments. We provide 30 days of free support from our engineering team. Then you can optionally purchase a [monthly support package](https://www.dreamfactory.com/pricing/support). Support contact information is [here](https://github.com/dreamfactorysoftware/dsp-core/wiki/Contact-DreamFactory-Support).