Cannot connect to remote mysql with error 500 "HY000"

See the error below, I have searched and cannot understand the issue. I am able to telnet into the database and have added the ip to the remote mysql table. Any help is appreciated.

“error”: {
“code”: “HY000”,
“message”: “SQLSTATE[HY000]: General error: 1298 Unknown or incorrect time zone: ‘’ (SQL: SELECT DATABASE() FROM DUAL)”