# DreamFactory password reset

**URL:** <https://community.dreamfactory.com/t/dreamfactory-password-reset/1559>\
**Category:** Hosting\
**Created:** [October 1, 2015, 6:39pm UTC](https://community.dreamfactory.com/t/dreamfactory-password-reset/1559 "2015-10-01T18:39:57Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![jeffreystables](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.dreamfactory.com/jeffreystables/32/173_2.png) [@jeffreystables](https://community.dreamfactory.com/u/jeffreystables)\
**Post date:** [October 1, 2015, 6:41pm UTC](https://community.dreamfactory.com/t/dreamfactory-password-reset/1559/2 "2015-10-01T18:41:46Z")

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_[moved to new thread since reply was off-topic]_

Early this morning, our system was switched from the DreamFactory 1.x product to the DreamFactory 2.0 beta. Users were not transferred. If you register on [dreamfactory.com](https://dreamfactory.com) now, then your account is created on the new system and you may reset your password here: [https://dashboard.enterprise.dreamfactory.com/password/email](https://dashboard.enterprise.dreamfactory.com/password/email)

Since you registered prior to the switch, try logging in here: [https://dashboard.cloud.dreamfactory.com/web/login](https://dashboard.cloud.dreamfactory.com/web/login) Password resets are not currently supported on the old environment, so if you navigate there and cannot login, you should just go to [dreamfactory.com](https://dreamfactory.com) and create a new account.

If you need to reset the password on a single instance of DreamFactory, you must either use the “Forgot Password” link on the login page or edit the database directly to allow creation of a new admin account ([instructions here](https://community.dreamfactory.com/t/reset-admin-password/1002/2?u=jeffreystables)). Since we do not give you access to the database behind the free sandbox system at [dreamfactory.com](https://dreamfactory.com), if you have not set up an email service to be used for password resets then you will be unable to reset the password on an instance that we host.

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_[View the full topic](https://community.dreamfactory.com/t/dreamfactory-password-reset/1559)._