# Error 500 on New-ish Bitnami Install **URL:** \ **Category:** Bitnami Installers\ **Created:** [October 7, 2015, 4:03pm UTC](https://community.dreamfactory.com/t/error-500-on-new-ish-bitnami-install/1589 "2015-10-07T16:03:48Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![newsomjk](https://avatars.discourse-cdn.com/v4/letter/n/6bbea6/32.png) [@newsomjk](https://community.dreamfactory.com/u/newsomjk)\ **Post date:** [October 7, 2015, 4:03pm UTC](https://community.dreamfactory.com/t/error-500-on-new-ish-bitnami-install/1589/1 "2015-10-07T16:03:49Z")
Three days in a row now I’ve started up a new AWS machine with the Bitnami links (Dreamfactory 2 Beta). Everything works fine and I get some settings in there, admins added, databases connected, etc. and then I leave the server overnight… come back and no pages will load all I get is a blank white page with the bitnami manage link in the bottom right corner. The console shows: GET [http://ec2-54-68-92-178.us-west-2.compute.amazonaws.com/api/v2/system/environment](http://ec2-54-68-92-178.us-west-2.compute.amazonaws.com/api/v2/system/environment) 500 (Internal Server Error) on app.3bac72b4.js:3 Uncaught # on app.3bac72b4.js:3 It shouldn’t be any of the settings though because nobody has accessed the server other than me and when I last touched it, it worked fine. Any ideas why this keeps happening? ---
**Author:** ![formerstaff](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.dreamfactory.com/formerstaff/32/1133_2.png) [@formerstaff](https://community.dreamfactory.com/u/formerstaff)\ **Post date:** [October 8, 2015, 1:21pm UTC](https://community.dreamfactory.com/t/error-500-on-new-ish-bitnami-install/1589/3 "2015-10-08T13:21:31Z")
Can you check the server’s logs to see if there is any more precise information? The dreamfactory log will be in the Bitnami install directory under storage/logs I’m not sure where the Apache logs are on these images, so you may have to poke around a bit. Also, can you provide the URL from where you got the image? ---
**Author:** ![newsomjk](https://avatars.discourse-cdn.com/v4/letter/n/6bbea6/32.png) [@newsomjk](https://community.dreamfactory.com/u/newsomjk)\ **Post date:** [October 8, 2015, 3:51pm UTC](https://community.dreamfactory.com/t/error-500-on-new-ish-bitnami-install/1589/4 "2015-10-08T15:51:48Z")
This seems to be the repeating chunk in the dreamfactory log: ``` #68 [internal function]: Illuminate\Foundation\Http\Middleware\CheckForMaintenanceMode->handle(Object(Illuminate\Http\Request), Object(Closure)) #69 /opt/bitnami/apps/dreamfactory/htdocs/bootstrap/cache/compiled.php(9459): call_user_func_array(Array, Array) #70 [internal function]: Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request)) #71 /opt/bitnami/apps/dreamfactory/htdocs/bootstrap/cache/compiled.php(9449): call_user_func(Object(Closure), Object(Illuminate\Http\Request)) #72 /opt/bitnami/apps/dreamfactory/htdocs/bootstrap/cache/compiled.php(2209): Illuminate\Pipeline\Pipeline->then(Object(Closure)) #73 /opt/bitnami/apps/dreamfactory/htdocs/bootstrap/cache/compiled.php(2192): Illuminate\Foundation\Http\Kernel->sendRequestThroughRouter(Object(Illuminate\Http\Request)) #74 /opt/bitnami/apps/dreamfactory/htdocs/public/index.php(53): Illuminate\Foundation\Http\Kernel->handle(Object(Illuminate\Http\Request)) #75 {main} ``` This is all I found in the apache logs (/opt/bitnami/apache2/logs) ``` [Thu Oct 08 03:32:09.704998 2015] [ssl:warn] [pid 1861:tid 140485189674816] AH01909: localhost:443:0 server certificate does NOT include an ID which matches the server name [Thu Oct 08 03:32:09.760014 2015] [ssl:warn] [pid 1862:tid 140485189674816] AH01909: localhost:443:0 server certificate does NOT include an ID which matches the server name [Thu Oct 08 03:32:09.760635 2015] [lbmethod_heartbeat:notice] [pid 1862:tid 140485189674816] AH02282: No slotmem from mod_heartmonitor [Thu Oct 08 03:32:09.773686 2015] [mpm_event:notice] [pid 1862:tid 140485189674816] AH00489: Apache/2.4.16 (Unix) OpenSSL/1.0.1p configured -- resuming normal operations [Thu Oct 08 03:32:09.773725 2015] [core:notice] [pid 1862:tid 140485189674816] AH00094: Command line: '/opt/bitnami/apache2/bin/httpd.bin -f /opt/bitnami/apache2/conf/httpd.conf' [Thu Oct 08 07:32:14.702739 2015] [pagespeed:warn] [pid 1875:tid 140484563273472] [mod_pagespeed 1.9.32.3-4523 @1875] Failed to read cache clean timestamp /opt/bitnami/apache2/var/cache/mod_pagespeed/!clean!time!. Doing an extra cache clean to be safe. [Thu Oct 08 07:32:14.703534 2015] [pagespeed:warn] [pid 2259:tid 140484428990208] [mod_pagespeed 1.9.32.3-4523 @2259] Failed to read cache clean timestamp /opt/bitnami/apache2/var/cache/mod_pagespeed/!clean!time!. Doing an extra cache clean to be safe. [Thu Oct 08 07:32:14.703958 2015] [pagespeed:warn] [pid 1874:tid 140484722734848] [mod_pagespeed 1.9.32.3-4523 @1874] Failed to read cache clean timestamp /opt/bitnami/apache2/var/cache/mod_pagespeed/!clean!time!. Doing an extra cache clean to be safe. ``` And I found the AMIs here: [https://bitnami.com/stack/dreamfactory/cloud/amazon](https://bitnami.com/stack/dreamfactory/cloud/amazon) by switching to US West (Oregon) and choosing the ami for Dreamfactory 2.0 Beta on the HVM server. I believe I tried before with the PV Server and had the same issue though. EDIT – also, just tried visiting the page again so I know what timestamp to check for in the logs. Found this in the apache access log: ``` 172.31.43.148 - - [08/Oct/2015:17:16:42 +0000] "GET /api/v2/system/environment HTTP/1.1" 500 4519 ``` I think I’ve narrowed it down to file permissions maybe? there’s a few lines in the dreamfactory log like this: ``` [2015-10-08 17:19:50] local.ERROR: exception 'ErrorException' with message 'file_put_contents(/opt/bitnami/apps/dreamfactory/htdocs/storage/framework/cache/99/b3/99b397fd14d6a0b39f78efb28b13808d): failed to open stream: Permission denied' in /opt/bitnami/apps/dreamfactory/htdocs/bootstrap/cache/compiled.php:6565 ``` But I’m not sure what the permissions need to be in order to run these commands ---
**Author:** ![formerstaff](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.dreamfactory.com/formerstaff/32/1133_2.png) [@formerstaff](https://community.dreamfactory.com/u/formerstaff)\ **Post date:** [October 9, 2015, 5:39pm UTC](https://community.dreamfactory.com/t/error-500-on-new-ish-bitnami-install/1589/5 "2015-10-09T17:39:47Z")
You want to make sure that the file location in the error is writable by the Apache process. On Ubuntu this user is www-data. I would try making www-data the owner of the file location to start with, and do it recursively chown -R www-data /path/to/folder/ ---
**Author:** ![Heinz\_Seldte](https://avatars.discourse-cdn.com/v4/letter/h/ad7895/32.png) [@Heinz\_Seldte](https://community.dreamfactory.com/u/Heinz_Seldte)\ **Post date:** [December 20, 2017, 7:01pm UTC](https://community.dreamfactory.com/t/error-500-on-new-ish-bitnami-install/1589/6 "2017-12-20T19:01:13Z")
HI guys - very new on DF and went with Bitnami/Docker installation. I have a similair issue, site worked fine but one day later I get the Error 500. If this is permission related then I would expect a more permanent fix than a chown, since the error seems to be introduced on newly created folders after installation? Really looking for a solid, cloud-based installation since I dont want to spend time on plumbing 🙂 ---
**Author:** ![formerstaff](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.dreamfactory.com/formerstaff/32/1133_2.png) [@formerstaff](https://community.dreamfactory.com/u/formerstaff)\ **Post date:** [January 24, 2018, 2:04pm UTC](https://community.dreamfactory.com/t/error-500-on-new-ish-bitnami-install/1589/7 "2018-01-24T14:04:47Z")
Did you get a specific error message? If not you will want to enable debug logging and then check the log. I’d be surprised if you had permissions issues on a new Bitnami install (this thread is very old.)