# New install shows blank pages after creating the admin user

**URL:** <https://community.dreamfactory.com/t/new-install-shows-blank-pages-after-creating-the-admin-user/835>\
**Category:** GitHub Installers\
**Created:** [February 9, 2015, 11:49pm UTC](https://community.dreamfactory.com/t/new-install-shows-blank-pages-after-creating-the-admin-user/835 "2015-02-09T23:49:43Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![leogodin217](https://avatars.discourse-cdn.com/v4/letter/l/67e7ee/32.png) [@leogodin217](https://community.dreamfactory.com/u/leogodin217)\
**Post date:** [February 9, 2015, 11:49pm UTC](https://community.dreamfactory.com/t/new-install-shows-blank-pages-after-creating-the-admin-user/835/1 "2015-02-09T23:49:43Z")

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Hi All,  
I tried installing Dreamfactory on ubuntu 12.04 from github using this guide: [https://github.com/dreamfactorysoftware/dsp-core/wiki/Install-Debian-Ubuntu](https://github.com/dreamfactorysoftware/dsp-core/wiki/Install-Debian-Ubuntu). The install completes fine and when I launch the site, I get a screen to create an admin user. I submit the form and after a few minutes I get a screen asking if I want free support. I click no and the screen seems to hang for a few more minutes, then I get a blank, all-white page after being redirected to “/dreamfactory/dist/index.html”. I am behind a proxy. Sounds like that matters.  
Any help would be appreciated.  
Thanks,  
Leo

Where I’ve looked:

- Apache error logs don’t show anything
- Dreamfactory install log doesn’t show anything other than Apache restarting.
- Dreamfactory error log shows what is below.

What’ I’ve tried

- Installing on a brand new VM

- Following the instructions here: [Upgrading from 1.5.9 to 1.6.10 on AWS Bitnami](https://community.dreamfactory.com/t/upgrading-from-1-5-9-to-1-6-10-on-aws-bitnami/129) (Several components do upgrade)

- deleting the .registration file. Creating a new .registration file.

- Navigating to /launchpad/index.html (I get a 500 error)

- Restarting apache and mysql and rebooting the server

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**Author:** ![jeffreystables](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.dreamfactory.com/jeffreystables/32/173_2.png) [@jeffreystables](https://community.dreamfactory.com/u/jeffreystables)\
**Post date:** [February 10, 2015, 12:02am UTC](https://community.dreamfactory.com/t/new-install-shows-blank-pages-after-creating-the-admin-user/835/2 "2015-02-10T00:02:21Z")

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What version of PHP are you using?

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**Author:** ![leogodin217](https://avatars.discourse-cdn.com/v4/letter/l/67e7ee/32.png) [@leogodin217](https://community.dreamfactory.com/u/leogodin217)\
**Post date:** [February 11, 2015, 3:24pm UTC](https://community.dreamfactory.com/t/new-install-shows-blank-pages-after-creating-the-admin-user/835/3 "2015-02-11T15:24:41Z")

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Well that was easy. I had an old version as the Ubuntu 12.04 repositories didn’t have the latest version. I upgraded to 5.6 thanks to Ondřej’s repository and it’s working.

Thanks!

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**Author:** ![jeffreystables](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.dreamfactory.com/jeffreystables/32/173_2.png) [@jeffreystables](https://community.dreamfactory.com/u/jeffreystables)\
**Post date:** [February 11, 2015, 3:39pm UTC](https://community.dreamfactory.com/t/new-install-shows-blank-pages-after-creating-the-admin-user/835/4 "2015-02-11T15:39:51Z")

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Glad my hunch was correct. We do depend on PHP 5.4 or higher.

[https://github.com/dreamfactorysoftware/dsp-core/wiki/Additional-Drivers#php](https://github.com/dreamfactorysoftware/dsp-core/wiki/Additional-Drivers#php)