# Using Global (or not) Lookup key in e-mail template

**URL:** https://community.dreamfactory.com/t/using-global-or-not-lookup-key-in-e-mail-template/4449
**Category:** Users & Roles
**Created:** [June 6, 2018, 2:40am UTC](https://community.dreamfactory.com/t/using-global-or-not-lookup-key-in-e-mail-template/4449 "2018-06-06T02:40:54Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![evaldobarbosa](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.dreamfactory.com/evaldobarbosa/32/1164_2.png) [@evaldobarbosa](https://community.dreamfactory.com/u/evaldobarbosa)
#### Post date: [June 6, 2018, 2:40am UTC](https://community.dreamfactory.com/t/using-global-or-not-lookup-key-in-e-mail-template/4449/1 "2018-06-06T02:40:54Z")

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What happens when I create a Lookup Key and write a e-mail template using it?  
Sometimes it works, sometimes. It stops work with no reason.

I have tried with register template and reset template too.

Someone can help me?