Email reset password

Users & Roles
1

I have a problem with reset passwords for users.

When you click the URL link, doesn’t charge anything.

Thanks.

2

Hi Ruben. Are you referring to this error message?

No security question found or email confirmation available for this user. Please contact your administrator.
3

I solved all jet. Thanks

2 Likes
4

Hey @Ruben_Escobar, since you posted this in the public forum, could you post your solution also so that the community may benefit? Cheers!

5

Yeah sorry!

I go to config menu and then go to password reset and select the email service for password reset and select an email template.

1 Like
6

7

Hi, I am facing the same issue in 2017

500 “No security question found or email confirmation available for this user. Please contact your administrator.”

I have created a new service Amazon SES, the service work when I test the same from API docs.
But I am not able to choose this as a service in user services config, it is not getting listed in the drop down list.

Please help!!

Thanks
Saurabh